The DeepCoding Delivery Intelligence Platform architecture seamlessly integrates with your existing ITSM tools and is comprised of 6 core cognitive engines such as NLP clustering and Business Process Mining, allowing you to leverage your historical ITSM data, and surface actionable insights such as process bottlenecks, recurring incidents, training opportunities, inefficient processes, and many more.
In addition to its 6 core cognitive engines, the DeepCoding Delivery Intelligence Platform also includes 4 core real-time services such as Intelligent Process Automation and Abnormal Event Monitoring, allowing you to leverage real-time features such as Intelligent Ticket Routing and Automatic Problem Detection.
DeepCoding was designed to fully leverage ALL internal ITSM data, and is a unique combination of:
The DeepCoding Delivery Intelligence Platform architecture seamlessly integrates with your existing ITSM tools and is comprised of 6 core cognitive engines such as NLP clustering and Business Process Mining, allowing you to leverage your historical ITSM data, and surface actionable insights such as process bottlenecks, recurring incidents, training opportunities, inefficient processes, and many more.
In addition to its 6 core cognitive engines, the DeepCoding Delivery Intelligence Platform also includes 4 core real-time services such as Intelligent Process Automation and Abnormal Event Monitoring, allowing you to leverage real-time features such as Intelligent Ticket Routing and Automatic Problem Detection.
